Terms and Conditions

Company Name:

Masko

Description of products or services:

Masqueo offers a refined collection of Venetian masks, meticulously designed to reflect the elegance and tradition of Venetian culture. Each mask is a unique handcrafted piece, created with care and attention to detail.

Ordering terms:

To order our Venetian masks, follow these simple steps on our website:

1. Browse our online catalog.
2. Select the mask of your choice.
3. Add the mask to your cart.
4. Proceed to payment by following the instructions.

Price :

Prices are quoted in Euros. They are set taking into account various factors, such as the complexity of the design and the materials used. We reserve the right to change prices, but any changes will be clearly communicated on our website.

Payment terms:

We accept the following payment methods:

• Credit cards (Visa, MasterCard, etc.)
• PayPal

The payment process is fully secured using advanced encryption protocols to ensure the confidentiality of our customers' financial information.

Delivery :

Shipping costs vary depending on the destination and weight of the order. Estimated delivery times will be indicated during the order process. We offer standard and express shipping options to meet the needs of our customers.

Right of withdrawal and returns:

Customers have the right to withdraw within 14 days of receiving their order. For more details on the returns process, please visit our returns page on our website.

Customer Service:

Our customer service team is available to answer all your questions and resolve any issues. You can contact us via email at contact @masqueo.com .

Responsibility :

We are committed to ensuring the quality of our products. However, our liability is limited to the products themselves, and we are not liable for any indirect damages resulting from the use of the masks.

Applicable law and disputes:

These general conditions are governed by French law. Any dispute will be subject to the exclusive jurisdiction of the courts of Nice.

Updates:

These Terms and Conditions were last updated on December 24, 2023.